Service should be provided, not paid for

To keep our price as low as possible and to maintain our independence, we manufacture to order which means there can be a lead time of up to 70 days. To find out why we manufacture to order please read our story.

We understand that waiting is not ideal so we do everything possible to give you peace of mind and provide the best possible customer experience. In our opinion, the reason someone buys a product from a company is to get a complete solution to a problem from expert professionals, and that is what we strive to provide. It is our goal that the entire process of purchasing and owning the Flux EM1 is very straight forward, so you can focus on having fun on Your Local Ride™.

sincere

  • Flat Rate Shipping: We work with a home delivery service that ships the Flux EM1 to your door. Leveraging Flux’s volume, we are able to provide very competitive flat rate pricing. Please contact us for details.

  • Delivery Date Protection: At time of order we sign the Motor Vehicle Purchase Contract that protects you. If we miss the estimated delivery date by more that 15 days, we are required to offer you the option of cancelling the order.

  • Up front: Flux does not charge for administrative fees, e.g., the industry standard registration "Convenience Fee"

  • Reliable: We are different and we prove it. The Flux EM1 is backed by a very strong warranty.

  • Guarantee: In fact, we are so confident that the Flux EM1 will be a great fit as Your Local Ride that we guarantee your satisfaction. We provide you with a one week money back guarantee so you have time to test the Flux EM1 out. If you find that the Flux EM1 doesn’t solve your particular problem upon taking receipt, just let us know and we’ll give you your money back and make arrangements to pick up the vehicle.

Clear

Our clients tell us that the most important part to manufacturing to order is transparency and we listen! Our goal is to provide absolute clarity during every single step of the order process.

  • Rapid Response: We respond to all e-mails and phone messages quickly every day of the week.

  • Pricing Clarity: There are absolutely no surprises and Flux charges no administrative fees.

  • State of Order Clarity: We provide a visual progression of the order so you always know the status of the order.

  • Vehicle Registration: Each vehicle in Wisconsin is sold registered and titled. For out of state sales, we provide detailed guidance.

Revere

We provide a suite of services to make your life easier. When you receive your Flux EM1, we don't disappear. We are always with you to make sure you continue to love your Flux EM1.

  • The Flux Guarantee: We provide you with a one week money back guarantee so you can test the Flux EM1 out. If you find that the Flux EM1 doesn’t solve your particular problem upon taking receipt, just let us know and we’ll give you your money back and make arrangements to pick up the vehicle.

  • Owner's Manual: I mean, of course!

  • Flux EM1 Riding Course: There are a couple important points to keep in mind every time you ride.

  • Ownership Best Practices: We provide detailed suggestions that will ensure your EM1 stays in great condition.

  • Insurance consultation: Dealing with insurance companies can be a pain in the neck so we provide detailed suggestions to assist upon request.

  • Maintenance Service: Maintenance is VERY rarely needed, but we recognize that if/when the need does arise you will want a technician who can make house calls.  We will work with you to ensure that you have precisely such a reliable, local resource starting on Day 1 of your Flux adventure.

  • Parts Service: We actively maintain an inventory of all consumable and non-consumable parts so you will never have to find a part on your own.

  • Check-ins: We check in periodically to see how everything is going.

  • Direct Line of Communication: We are interested in your feedback and want to know your suggestions for future vehicle development.

  • Access to All New Updates: Most updates are backwards compatible so you have access to new technology as it becomes available.

  • 2nd Hand Sales: If you ever decide to sell your Flux EM1, give us a call. We are here to help.

  • Out of State: We are here to serve you wherever you are located. Shipping options are available to all 50 states.